My blog post this week is taking the reading in a little bit of a different direction, as I noticed a comparison between Scoble’s “Thorns in the Roses” and my own personal experiences within the field of education. I understand not everyone is interested in educating children, so if you don’t find the connection as riveting as I do, then I completely understand. I just couldn’t pass up blogging about something I am extremely passionate about.
Scoble highlights that the prickliest thorn that hinders the use of social media, specifically blogging, is undoubtedly the culture of a business. However, he also notes that one of the biggest barriers to entry into the world of blogging is fear of what could happen. Companies worry about information leaking accidentally, conflicting with other corporate communications channels and the like, so often times, the status quo is maintained—the companies stick to not blogging. Another reason why individuals within companies steer clear of blogging is because they are unsure about what rules they need to abide by in regard to what they can blog about. The author explains that Microsoft’s only blog rule is “blog smart,” which has created many issues for the company. Therefore, what I took from this is that the thorns are even sharper when managers of companies are “vague, divided, or inconsistent on what should or should not be permitted.” There is more to risk and the stakes are high, so why would these employees blog!?
From this point is where I diverge and delve into talking about state standards of education. Of all I’ve learned about teaching in the past two years at Boston College, the one thing that always comes up is the lack of social studies and civic education in elementary schools. Because there are often no state tests for these topics, teachers and schools seem to largely overlook their importance to young children’s growth and knowledge, focusing on the subjects in which the students need to pass a test. Of course, because those are the scores that inevitably impact the school and make a statement about the school’s success. Another concern for those who do attempt to incorporate these topics into their school curricula is how to go about teaching young children about controversial issues, war/conflict, and violence. However, so many studies find that students actually want to learn about these complex and multifaceted ideas and, more importantly, they can handle the content despite what teachers think about “scaring” or “traumatizing” young students with these aspects of our history. This illustrates teachers’ barrier to entry into educating their classes on these issues—fear. They are scared of children’s reactions, which lead to their parents’ reactions, which turn around and reflect on the quality and image of the school and its teachers. Therefore, they opt for the low-risk path and avoid the topics altogether. Similarly, many teachers argue that there is not a lot of guidance or support from the state or national standards/legislature about what can or can’t be taught, comparative to the “vague, divided, or inconsistent” rules from managers about the nature of blogging within a company. For this same reason, teachers circumvent many topics that are important to expose their students to, simply because there are not a lot of explicitly stated guidelines about which topics can and should be taught at an elementary school level.
However, the debate in education is how to better prepare teachers for introducing the controversial issues that they are so frightened to bring into their classrooms. Literature argues that teachers need more support and encouragement so that they feel comfortable and confident in their ability to educate young students about war, violence, and other complex contemporary issues, which will hopefully deter the inherent fear that tends to accompany the teaching of these topics. In turn, their students will not be deprived of the things they want to learn about and should know about, and there will be less of an avoidance of social studies and civic education in schools nationwide. I don’t know what you think, but I certainly agree that these are not disposable topics that need not be included in the education of all students of all ages. However, fear and uncertainty all too often push the subjects to the sidelines, which has serious implications for our students who are increasingly showing that they not as well-prepared to become informed, active, and competent citizens.
So, my question for you is: Do you agree that students are negatively impacted by teachers’ reluctance to partake in educating their classes on these complex issues? If so, do you think that customers’ knowledge and experience similarly suffers when companies/employees are hesitant to engage with them via social media platforms? Should both companies and teachers take risks for the sake of their audience? What are consumers missing out on when companies don’t take the time to blog and interact with the customers and inform the outside world about the business? Or, are they not missing anything at all? I’m interested to hear what you think!
Jess very interesting. I've never thought of fear factoring in to what students learn or dont learn.
ReplyDeleteI think this is a very interesting comparison that you bring up. I would agree that there are similarities between the two. Answering your question about if this negatively impacts students because teachers are reluctance to teach those topics, I have mixed feelings. Unfortunately, the way the school system is set up there is a limit to the amount of teaching that can take place. Because of this there are always going to be things that get left out. So in that situation I believe that it is a product of the school system and not as much because the teachers are reluctant to teach those topics. While I believe that, I think the situation with social media and companies is negatively impacting customer’s knowledge and experience. I think social media allows for a revolution to customers experience with companies, and companies experiences with customers. I think the reluctance of use of social media negatively affects companies. I think that companies are and should always be trying to improve their products, image, reputation, etc. and social media allows them to get feedback from their customers so they can do this. I think customers miss out on better products/services. Social media allows them to share their views with companies, so that they can develop products/services that the customers want.
ReplyDeleteJess - Kudos in seeing this connection between an information gap in schools and its relation to social media. As a student I know that the most controversial issues are often the most interesting and tend to generate a lively debate and a real hard look at society and all its set backs. I would agree with you that schools should actively encourage and prepare teachers to teach and facilitate discussion on this information that way students can be engaged and well rounded. I think this idea of offering support and a guideline of limitations is essential for effective social media use within a business setting. If people had an idea of what capacity blogging and other tools could be used without fear of retribution then I think in the future they would be far more interested to test the waters since they aware of their limits and say what they would like to say. And though, I can hardly foresee any cut and dry stipulations being imposed holistically amongst all firms, I do think if companies were to provide guidance for their employees, they would hesitate far less in using these tools. Consider, at the beginning of this class did we not cover a few ground rules?
ReplyDeleteHave you ever read James Loewen? He covers a lot about this topic.
ReplyDeleteThis is the Wikipedia segment about his first book:
First Amendment battle
Loewen co-authored a United States history textbook, Mississippi: Conflict and Change (1974), which won the Lillian Smith Award for Best Southern Nonfiction in 1975. The Mississippi Textbook Purchasing Board did not approve the textbook for use in the state school system. Loewen challenged the state's decision in a lawsuit, Loewen v. Turnipseed (1980).
The American Library Association considers Loewen v. Turnipseed, 488 F. Supp. 1138 (N.D. Miss. 1980), a historic First Amendment case, and one of the foundations of our "right to read freely." Mississippi: Conflict and Change was rejected for use in Mississippi's public schools by the Mississippi Textbook Purchasing Board on the grounds that it was too controversial and placed too much focus on racial matters. Judge Orma R. Smith of the U.S. District Court ruled that the rejection of the textbook was not based on "justifiable grounds", and that the authors were denied their right to free speech and press.
Jess,
ReplyDeleteI really enjoyed your post and appreciate your parallel to something you are passionate about. Maybe you will have an opportunity to be a pioneer of social media in education! I would venture to say it is more of an executive decision of a school (school board, Principal, etc.) in which direction teachers should take when it comes to these issues. So tying it back to our readings, I think that a clear vision with the right guidelines need to be set from up top to ensure an effective start to using these tools. I would think eventually it will become very commonplace and understood (as e-mail, other work etiquette has) as social media continues to become ubiquitous.